Listen. Share. Get ideas at #QMRegionalConf.


April 25 & 26, 2019
Berkeley College, New York City

Learner Success Through Quality Initiatives

From creating learner-centered environments to implementing quality assurance plans, setting your learners up for success is always top of mind. Now get the tools and resources you need to make it happen. Attend the QM Regional Conference to gain evidence-based best practices, unique ideas and data-driven policies to help drive student success in online and blended learning. Learn from dozens of sessions in five concentrations and attend pre-conference workshops to expand your knowledge and delve deeper into the topics that matter most to you.



Keynote Presentation

  • Navigating Institutional Improvement and Accreditation

    Friday, April 26, 2019 — 8:45 - 10:15 a.m.

    Strategies to improve institutional effectiveness, including ways in which to measure analytics and critical resource issues will be a focus of this presentation.  The accreditation process and how to negotiate for internal institutional support and resource development will also be addressed.  Strategies will include how information ascertained from the QM process can tie into several important areas within accreditation standards including: accountability for the delivery and quality of online courses; institutional effectiveness; curriculum and instruction; faculty involvement in curricula development; technological delivery modes; academic resources; accessibility assessments and course evaluation. We will also look at how to use the visibility of QM or other assessments to validate your work and support efforts to obtain the resources you need.


    Keynote Speaker: Meg Benke (Interim Provost at SUNY Empire State College), has worked at SUNY Empire State College since 1991 in many capacities, including service as acting president, 2012-13, provost, 2011-12, vice provost and dean of online learning. She is a recognized expert in online learning, having built the college's Center for Distance Learning into one of the foremost open and online systems in the United States. She also has taught for the college's School for Graduate Studies in areas such as Adult Education and emerging technologies. In 2015, Dr. Benke received a Fulbright research award and worked with Waterford Institute of Technology in Ireland.

    Meg has received several awards and accolades during her career including the 2017 Noflett Williams Service Award from the National University Technology Network for advancing applications of technology to teaching and learning in higher education, 2013 induction into the International Adult and Continuing Education Hall of Fame and the Most Outstanding Achievement in Online Learning by an Individual from Sloan-C Consortium in 2007. She is also a commissioner and executive committee member of the Middle States Commission on Higher Education (MSCHE) and chairs its Committee on Substantive Change.

Concentrations & Presentations

Click on the headings below to see a description. 

Special Sessions

  • International Symposium: Thursday, April 25 1:00 - 5:00 p.m.

    Take part in an International Symposium to hear how other international institutions are adapting and applying the QM process to meet their quality assurance goals in online education. In addition, we would welcome your ideas and feedback on 1) developing a core set of QM International Course Design Standards; 2) establishing the QM International Council consisting of representatives from QM international member institutions; and 3) next steps on how QM can further assist a broader international community. There is no charge for this session. Choose this session under Afternoon Workshops when registering or add to your existing registration. 

  • QM Coordinator Meeting: Thursday, April 25 8:00 a.m. - Noon

    QM Coordinators — Learn how to maximize your QM membership. Whether you are just getting started or have been implementing QM for years, the QMC meeting will provide you with tools and resources to optimize implementation, build quality assurance and meet your institution or program goals. Network with colleagues to share what works, get answers to your questions and discover creative and cost-effective ways to meet short-term and long-term quality assurance objectives to help drive student success.

    To attend, choose QMC Meeting from the Morning Workshops ($75.00) when registering for the conference. You can also add this option if you’ve already registered. Want to attend the meeting, but can’t make it to the conference? Email QM’s Event Manager.

Pre-Conference Workshops

Sign up for workshops when completing your registration. Get a $50 discount when you sign up for two.

  • Morning Half-Day Workshops: April 25, 8:00 a.m. - Noon
    QM for Administrators: The Why, What, When, and How of QM Implementation

    Facilitated by: Brenda Boyd, Quality Matters

    Get acquainted with QM's underlying principles — the critical materials, processes, and administrative elements of QM's quality assurance program — and the opportunities and challenges of QM institutional implementation through the lens of institutional culture. This is a practical workshop, stressing the questions administrators need to answer to successfully develop an implementation strategy.

    Strengthening Course Design 

    Facilitated by: Kathy Tally, Quality Matters

    In this workshop, participants will examine the six QM Specific Review Standards related to alignment and apply them to their courses. The concept of “alignment” means all course elements are working together to ensure students meet the desired learning outcomes. Using the QM Standards and Annotations as their guide, participants will develop an individualized improvement plan noting strengths and areas for improvement. The plan will also include prioritization of improvements and determining resources needed to make the changes.

    The ABCs of Quality Online Learning Research: Applied, Beneficial, Centered

    Facilitated by: Bethany Simunich, Kent State University

    After discussing recent findings, unique challenges and future opportunities, participants will be guided in applying the Quality Matters Research Toolkit and the Research Decision-Making Tree related to student retention and/or learning. Participants will work in small groups to create basic research plans for conducting Applied research that is Beneficial to all stakeholders and Centered on previous scholarly research.

  • Afternoon Half-Day Workshops: April 25, 1:00 p.m. - 5:00 p.m.
    Implementing QM and Working Toward Program Certification

    Facilitated by: Melissa Poole, Quality Matters

    Are you implementing QM? Learn what it takes to attain one of QM's new Program Certifications in this half-day workshop. No matter if you are just getting started or have been implementing QM for years, this workshop will prepare you for a pathway to QM Program Certification. Workshop participants will learn about candidacy eligibility, timelines and needed data. Come away determining where your institution stands and with a plan to attain QM Program Certification.

    Using Instructional Materials and Technology to Promote Learner Engagement

    Facilitated by: Kathy Tally, Quality Matters

    Alignment relies not only upon the connection between learning objectives and assessments but also upon connections with instructional materials, learning activities and technology. In this workshop we will explore how to effectively integrate instructional materials, learning activities and technology with one another to support students towards success on assessments and in meeting course objectives.


This QM Conference is sponsored by Berkeley College.