Listen. Share. Get ideas
March 22 & 23, 2018
Managing Quality at Scale
Join your colleagues in Towson, Maryland to explore Managing Quality at Scale within the context of the eastern U.S. region. Get actionable ideas and best practices to create, implement and manage a quality assurance program that fits the needs and goals of your organization. Learn from the quality assurance plans and achievements of other organizations, and delve into related topics such as building buy-in, student success and accessibility. This conference is hosted by Towson University — one of the nation’s top regional public universities — conveniently located just outside of Baltimore.
- Keynote: Perspectives on Scaling Quality in Online Learning: MOOCs and Microdegrees, "Traditional" Online Courses, and Personalized Learning
Friday, March 23, 2018 — 8:45 - 10:15 a.m.
Panel: Cristi Ford, Associate Vice Provost of Learning Innovations at University of Maryland-University College and Paul Walsh, Program Director, University System of Maryland
Creating an online course is an art and the best faculty finely craft their courses for the greatest impact. With quality at the heart of that process, how does scale change design and delivery? Must engagement and innovation suffer in a course developed for several thousand learners or for a proto/template course used by multiple sections? Does scale stifle the creative process or ultimately impact student success?
Join the discussion as perspectives on scaling quality and approaches to program design, delivery, and pedagogy are shared.
Concentrations and Sessions
- Collaborating: Faculty and Instructional Designers
Collaboration is critical in online programs. Hear stories of successfully working together including:
- How institutions get faculty buy-in for QM
- How faculty benefit from their interactions with IDs
- How IDs have built working relationships with faculty
- New ways of collaborating
- Dipping Our Toe into Multi-Media: A Faculty and Instructional Designer Collaboration Success Story
- Tools for Infusing QM Standards into the Course Design Process
- The Challenge to Rewire Instructors' Brains
- Change the Game! Using Adobe Connect and Rubrics to Deliver Hybrid Quality in Your Online Course
- Going Viral with QM @ UMB
- Models for Quality at Scale
When it comes to quality assurance, there is no one size fits all solution. Gain insight into on how to scale QM processes and resources to achieve online quality assurance (QA) goals at the institution, department, program, or course level. Discover the tools others use to leverage broader, institution-wide efforts and how QM has helped encourage participation in these activities. Learn from other organizations’ quality assurance plans and achievements.
- Scaling Up Training and Support: Running with the COLT Course
- Crafting Online Course Standards while Maintaining Academic Freedom
- From 30 to 300 or 30,000 - Scaling Up Does Not Bring Me Down
- The ID-Faculty Partnership: A Participatory Approach to Addressing Curricular Metrics of Quality at the "Macro" Level Using UDL
- How to Efficiently Review a Program
- Designing Leaders for QA
- Cultivating a Sustainable Quality Assurance Program
- The Scope of Quality Assurance in Online Learning: A Reality Check on CHLOE Findings
- Building Buy-In
Getting everyone on board with a quality assurance program can pose challenges. How have others done it? Get ideas related to leadership, resources, organizational models, the role of the QM Coordinator and reviewers, faculty engagement, team building, professional development, challenges for multi-campus systems, and more.
- Faculty Perspectives on the Gold Review as a QM-Based Faculty Professional Development Model
- Beyond the Buzz: Recent Research on Hot Topics in Online Learning and Quality Assurance
- Compliance Contagion: Building Faculty Buy-in with Internal Auditing
- Establishing Team Tools that Promote Evidence-Based Course Design
- Who Owns My Course? A Discussion of the Factory and the Artisanal Model of Design
- NCCU Has an App for That! RE-Applying the Quality Matters Rubric Through Gamification
- Addressing Accessibility, Usability, and Universal Design for Learners
Assuring that courses are fully accessible is critical. It can also be costly. So, what’s your solution? Join the QM Community as we discuss how the key topics of accessibility, usability and universal design are being addressed. Get fresh ideas including how to make multiple courses accessible and create flexible learning environments.
- Optimal Online Course Design and Delivery: Integrating Quality Matters and Universal Design
- Accessibility Culture: Using Quality Matters to Support a Campus Culture of Accessibility
- Find a Path! Two Different Approaches to Scaling Course Accessibility Training
- "The Most Important Day" Exploring Accessibility in Online Courses
- Student Success
That is our goal! Can sound course design or a specific teaching strategy help? In these sessions, you’ll discuss ideas such as:
- Adapting conventional notions of QA
- Using resources like QM to keep up in a changing landscape
- Exploring challenges, needs, and emerging solutions
- Competency-based education, MOOCs and their spinoffs, assessment of prior learning, social-media-as-delivery-platform, and others
- Tools and resources such as learner analytics, adaptive learning, gamification, digital badging, OER, and others
- Promoting Competency-Based Learning in a Hybrid Research Methods Course
- Developing Online Discussion Forums to Promote Higher-Order Thinking
- Online Course Design, Quality Matters Training, and Student Outcomes
- "We Learn From Each Other" Building Creativity, Collaboration, and Accountability in an Online Setting
- Give Students a Case, at Their Own Pace: Using Adaptive Release Settings in Authentic Case Studies
Sign up for workshops when completing your registration. Get a $50 discount when you sign up for two.
- Morning Half-Day Workshops: March 22, 8:00 a.m. - Noon
Copyright Compliance for Online Courses
Facilitated by: Raquel Marti and Enrique Castellanos, Universidad de Puerto Rico en Carolina
The development and growth of distance education has significantly increased educational institutions’ risk of copyright infringement. However, many institutions are unaware of the strict and severe liability implications under U.S. Copyright Law for infringing online courses developed by their faculty or staff. Under the law, institutions can be held economically liable even if they are incognizant of the infringing activity. To complicate matters further, application of copyright law by faculty to online courses is frequently misunderstood. This environment requires that institutions address copyright compliance for online courses as an ongoing risk management issue. This workshop provides a dual strategy solution for educational institutions to significantly reduce their copyright vulnerability. The first part will provide a coherent explanation of copyright law, including the TEACH Act, Fair Use and other provisions as they apply to the development of online courses. The second part will address institutional standards for copyright compliance through policy formation, implementation, training, assessment, and enforcement.
Connecting Learning Objectives and Assessments (Standards 2 & 3)
Facilitated by: Jillian Jevack, Quality Matters
This workshop reviews course- and module-level learning objectives or competencies while using alignment to ensure that assessments are varied and supportive of the learning objectives or competencies. Participants apply these concepts to developing and/or reviewing their own course objectives or competencies and assessments. The content is based on Standards 2 and 3 of the Quality Matters Rubric.
QM for Administrators: The Why, What, When, and How of QM Implementation
Facilitated by: Brenda Boyd, Quality Matters
Get acquainted with QM's underlying principles; the critical materials, processes, and administrative elements of QM's quality assurance program; and the opportunities and challenges of QM institutional implementation through the lens of institutional culture. This is a practical workshop, stressing the questions administrators need to answer to successfully develop an implementation strategy.
Designing for Presence: QM and the Community of Inquiry Framework
Facilitated by: Bethany Simunich, Kent State University
This workshop explores the intersection of instructional design principles, the Quality Matters Rubric Standards and the Community of Inquiry (CoI) framework. Teaching presence begins with the design of the course, but many QM Standards also work to promote presence opportunities (including teaching, social and cognitive) while the course is being delivered. Participants will gain a firm grounding in the CoI framework and then discuss various design and development best practices that can provide presence opportunities, while also exploring ways to focus on presence during delivery.
- Afternoon Half-Day Workshops: March 22, 1:00 p.m. - 5:00 p.m.
Implementing QM and Working Toward Program Certification
Facilitated by: Melissa Poole, Quality Matters
Are you implementing QM? Learn what it takes to attain one of QM's new Program Certifications in this half-day workshop. No matter if you are just getting started or have been implementing QM for years, this workshop will prepare you for a pathway to QM Program Certification. Workshop participants will learn about candidacy eligibility, timelines, and needed data. Come away determining where your institution stands and with a plan to attain QM Program Certification.
Using Instructional Materials and Technology to Promote Learner Engagement (Standard 4/5/6)
Facilitated by: Jillian Jevack, Quality Matters
Alignment relies not only upon the connection between learning objectives and assessments but also upon connections with instructional materials, learning activities, and technology. In this workshop we will explore how to effectively integrate instructional materials, learning activities, and technology with one another to support students towards success on assessments and in meeting course objectives.
Improving Your Online Course
Facilitated by: Diana Zilberman, Baltimore City Community College
This workshop explores the QM Rubric and provides a framework to improve the quality of online and blended courses. Participants use the QM Rubric to review their own courses and develop a course improvement plan.
The content is based on the 21 essential Specific Review Standards of the Quality Matters Rubric. Participants come away with a plan for course improvement so enrolling in the workshop with a pre-developed online or blended course is required.
The ABCs of Quality Online Learning Research: Applied, Beneficial, Centered
Facilitated by: Bethany Simunich, Kent State University
After discussing recent findings, unique challenges and future opportunities, participants will be guided in applying the Quality Matters Research Toolkit and the Research Decision-Making Tree to student retention and/or learning. Participants will work in small groups to create basic research plans for conducting Applied research that is Beneficial to all stakeholders, and Centered on previous scholarly research.
This QM Conference is sponsored by Towson University and the USM William E. Kirwan Center for Academic Innovation.