Conference Presentations

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Twelve Step Program to Meeting Quality Matters

This session will highlight the 12-Step Checklists  developed by the Online Course Improvement Program (OCIP) at New Mexico State University (NMSU). The checklists translate the QM standards into actionable steps, which help faculty “see” how a standard looks in an online course. Faculty also use the checklists when developing or revising an online course as a quality assurance measure.

Where's the Beef? Analyzing Aggregated QM Reviewer Feedback for Continuous Improvement


University of the Rockies submitted 30 courses for formal review by Quality Matters in 2013. Our analysis of qualitative data reveals that peer recommendations provide a different perspective than the quantitative data. We will present results from our analysis and discuss the actions we are taking to continually improve courses, processes, and the curriculum as a whole.