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What is the QM Program?

Quality Matters (QM) is a faculty-centered, peer review process that is designed to certify the quality of online and blended courses. QM is a leader in quality assurance for online education and has received national recognition for its peer-based approach and continuous improvement in online education and student learning. QM subscribers include community and technical colleges, colleges and universities, K-12 schools and systems, and other academic institutions.

There are three primary components in the Quality Matters Program: The QM Rubric, the Peer Review Process and QM Professional Development. If you are new to QM and wish to learn more, download the Overview and Introduction Presentation and Guide.

The QM Rubric

Based on research-supported and published best practices, the QM Rubric is a set of standards by which to evaluate the design of online and blended courses. The rubric is complete with annotations that explain the application of the standards and the relationship between them. A scoring system and set of online tools facilitate the evaluation by a team of reviewers.

The Peer Review Process

Quality Matters promotes a peer review process and provides a database of trained QM Peer Reviewers eligible for assignment to a peer review team. Any subscribing institution may conduct internal or informal reviews. Official course reviews may be conducted only by eligible subscribers, QM, or its designees.

Professional Development

Quality Matters Professional Development supports the other QM program components and is an important part of a quality assurance effort. QM provides on-site, online and Elluminate-based opportunities to a broad audience that includes, but is not limited to, instructional designers, faculty, instructors, teachers, and administrators.