Framework that Supports a QM Culture

This session reviews how one institution's existing organizational structure is leveraged to coordinate QM resources. No one person can do this work in isolation. It requires collaboration and consultation across campus and academic units. This session will illustrate a QM framework with three divisions: administration, training and development, and implementation. The framework identifies overlap between divisions, striving to improve student learning and success, and, most importantly, allowing faculty to make decisions regarding QM implementation.