Quality Matters Privacy Policy


This Privacy Policy will apply to the websites that you are visiting, www.qmprogram.org and www.qualitymatters.org (the “Websites”), which are operated by QM Quality Matters, Inc. (“QM”) and owned by MarylandOnline, Inc.   

QM respects the privacy rights of our online visitors and recognizes the importance of protecting the information collected from you. We have adopted an organization wide Privacy Policy that guides how we collect, store and use the information you provide online.  Please note that this policy applies only to sites maintained by QM, and not to websites maintained by other companies or organizations to which we link.

If you have questions or concerns regarding this statement, you should first contact QM by email: info@qualitymatters.org, or by mail: QM Quality Matters, 1997 Annapolis Exchange Parkway, Annapolis, MD  21401.

Information Collection & Use

Our primary goal in collecting personally identifiable information is to provide you with the products and services made available through the Websites, including, but not limited to our services, to communicate with you, and to manage your registered user account, if you have one.

Information Collected Upon Registration: If you desire to have access to certain restricted sections of the Websites, you will be required to become a registered user, and to submit certain personally identifiable information to QM. This happens in a number of instances, such as when you sign up for our services, or if you desire to receive marketing materials and information. Personally identifiable information that we may collect in such instances may include your full name, username, password, email address, address, telephone number, institution / organization affiliation(s) and other information that you decide to provide us with, or that you decide to include in your public profile.     

Use of Contact Information: In addition, we may use your contact information to market to you, and provide you with information about, our products and services, including but not limited to our services. If you decide at any time that you no longer wish to receive such information or communications from us, please follow the unsubscribe instructions provided in any of the communications.

Log Data:  QM Websites employ use of Google Analytics in order to improve your experience using the Websites. Google’s Privacy Policy may be reviewed at http://www.google.com/intl/en/policies/privacy/.  When you visit the Websites, Google’s servers automatically record information that your browser sends whenever you visit a website as Log Data. This Log Data includes information such as your IP address, browser type or the domain from which you are visiting, the websites you visit, and the search terms you use. For most users accessing the Internet from an Internet service provider the IP address will be different every time you log on. We use Log Data to monitor the use of the Websites and of our Service, and for the Websites’ technical administration. We do not associate your IP address with any other personally identifiable information to identify you personally.

Your Account: If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. QM reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Cookies: We use cookies to allow you to browse the Websites without having to authenticate for each area you visit. Cookies are small files downloaded to your computer to track movements within web sites. We may link cookie information to personal information. Cookies link to information regarding what pages you have viewed. Most browsers are automatically set to accept cookies whenever you visit a website. You can disable cookies or set your browser to alert you when cookies are being sent. However some areas of our sites will not function properly if you do so.

Law Enforcement: We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect the property and rights of QM Quality Matters, Inc., MarylandOnline, Inc. or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.

Business Transfers: MarylandOnline, Inc. may sell, transfer or otherwise share some or all of its assets licensed to QM, including your personally identifiable information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. You will have the opportunity to opt out of any such transfer if the new entity’s planned processing of your information differs materially from that set forth in this Privacy Policy.