Global Subscriber Community

Implementing quality assurance in online learning? You're not alone. Quality Matters has been adopted throughout the United States, Canada and in many other countries.
Subscriber Community

Quality Matters is an international, inter-institutional program. QM's quality assurance processes are designed to certify the design of online and blended courses.
Professional Development and Certifications

QM offers workshops and certifications for educators and other professionals.
QM Research

The Quality Matters Rubric is centered in research and is based on a review of the literature, the expertise of experienced practitioners, instructional design principles and existing standard sets.  QM provides many other research-based resources for quality assurance.
Quality Standards

QM provides quality benchmarks and rubrics to improve the design of online courses in higher education, K-12 education, educational publishing, and continuing and professional education.
Course Reviews

Quality Matters promotes a continuous improvement model supported by a database of professionally trained, community-based QM peer reviewers eligible for assignment to peer review teams. Courses that successfully meet the QM Rubric standards in an official course review are eligible to carry the QM certification mark.



Quality Matters in Online Learning. We believe...

Instructors should have opportunities to learn and collaborate with peers in the design and review of their courses.

Get tips on how a Review Team can prepare for a Course Review.

Quality Matters in Online Learning. We believe...

All students should be afforded well-designed courses that help them achieve their learning goals.

Discover how research shows that course design affects learning outcomes.

Quality Matters in Online Learning. We believe...

Institutions should demonstrate their own pathways for quality assurance and continuous improvement.

The QM process is set up to empower your success, and is embodied in our core values.

Quality Matters in Online Learning. We believe...

Courses and programs should meet national benchmarks for quality.

QM has Standards for Higher Education, K-12, Publishers and Continuing and Professional Education to assist with your quality course design.


 Connect with colleagues from over 250 institutions

QM 7th Annual Conference logo graphic

Learn new ways to create great learner outcomes at this year's Annual Conference. Join the QM community in this annual gathering where we learn, connect, and share. The keynote panel and several breakout sessions focus on the challenges and opportunities of competency-based education. Learn about developments in current research, ideas for implementing QM, best practices in quality assurance and much more. And, don't forget the dynamic pre-conference workshops.

Learn More

Want a taste of what conference sessions are like? Check out these sessions from last year’s conference.

 Awards and Recognitions for 2015

The call for entries for the QM Awards: Making a Difference for Students has closed. You can see the award winners at the Annual Conference in November.

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See QM at these Events

Deb Adair, Managing Director of QM, will attend the NUTN Network 2015 conference and will network in small and large-group discussions about where higher education is moving and how to succeed.

Ron Legon, Executive Director of QM, and Deb Adair, Managing Director of QM, will attend this conference focused on improving competency-based education led by Public Agenda, with support from the Bill and Melinda Gates Foundation and Lumina foundations. Along with QM, the Association of American Colleges and Universities, Competency-Based Education Network, Educause, and the Council for Adult and Experiential Learning are also involved. 


◼ QM Joins Collaboration in Competency-Based Education

QM is a thought partner in a multi-pronged effort led by Public Agenda, with support from the Bill & Melinda Gates Foundation, Lumina Foundation and others to create new resources and opportunities in response to growing interest in competency-based education (CBE).

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 Fudan University to Collaborate with QM

A leading Chinese research university in Shanghai will work with QM to develop and disseminate standards for Chinese online and blended course design adapted from the QM Higher Education Rubric.

Read More

Research and Resources

Quality Matters has a wealth of information and tools for finding answers in today’s literature. Everyday, education researchers ask important questions about online learning — Start collaborating:

  1. Research Toolkit
  2. Research Library
  3. QM Research
  4. LinkedIn Group

QM Instructional Designers Association

QM IDA logoThe QM IDA is made up of QM-subscribed instructional designers from all over the country who are passionate about course design and want to share ideas and best practices with others. Join in the conversation on their website.

(Please note, to become part of the QM IDA, you will need a MyQM account, current individual or other subscription, and an approved application.)

QM eLearning Marketplace

Check out this free, searchable database built to serve the broad QM community with an easy-to-use eLearning product/service directory organized within the eight general standards of the rubric in addition to user and product categories. Resources for supporting accessibility, creating content and delivering content in various media are all listed in this database. You can also add resources.


QM Rubric Standards

rubric icon

The QM Rubrics are intended for use with courses that are delivered fully online or have significant online components (hybrid and blended courses). Create a MyQM account or sign in to access PDFs non-annotated Rubric Standards:

Are Your Courses QM-Certified?

Quality course design can help with student learning. You can get started with a course review by a certified team of QM reviewers for your Higher Ed, K-12, K-12 Publisher, Higher Ed Publisher or CPE courses. (Subscription recommended, but not required.)

QM can show you how to:

Contact our Course Review team for more information.

Become a QM-Certified Peer Reviewer!

Peer Reviewers promote continuous quality improvement by improving their OWN courses, as well as those across an institution.

Being a Peer Reviewer is a great opportunity to learn from other reviewers, gain valuable leadership experience, earn extra income, and get recognition from peers for your individual contributions.

HE Peer Reviewer Course iconK-12 Reviewer Course icon

QM has Professional Development offerings leading to certification as a reviewer in each of our five program areas. Become a Peer Reviewer by starting with either the Higher Ed or K-12 pathway. Both entail:

  • Completing a workshop on Applying the QM Rubric
  • Completing a Reviewer course
  • Completing Final Eligibility steps

New to QM?

Watch the QM Overview:

Need to look around before subscribing? Set up a free MyQM account.

Learning Opportunities

QM has professional development available regularly for both QM Subscribers and Non-Subscribers. Here’s what’s on the horizon:

QM Live! web conferencing workshop icon

These 2-hour live workshops focus on improving courses to align with QM Standards. They equip you with takeaways and resources to use right away.

The Fall Back to Learning sessions are Wednesdays, Sept. 30 - Oct. 28 and focus on learner engagement.

QM success stories icon

FREE for Subscribers! Join us Sept. 8 for "Keeping a Voluntary QM Program Going and Growing"

■ Coming up in Higher Ed

■ Coming up in K-12

New for Subscribers

QM is constantly improving support for Subscribers to create quality online learning.

Recent Updates:

  • Bulk Registration for Courses and Workshops
  • IYOC Training License NOW AVAILABLE
  • NEW CPE Rubric with Workbook
  • New for Master Reviewers: Resource Site in Moodle

Not a subscriber? Fill out an Intent to Subscribe now or contact Subscription Services for help!

QM has 900+ Subscribing Institutions and 150+ Individual Subscribers.

Who are QM Subscribers? The list is long. Where are QM Subscribers? All over.

With over 4000 QM-certifed courses, our subscribers have a lot to say…

"I really do believe this was one of, and possibly THE BEST education-related conferences I’ve ever attended."-- Patti Huber, Madison College (on attending the Annual QM Conference)
"… Bravo! I am so excited to implement and share what I have learned. …"-- Myra George, Milwaukee Area Technical College (on participating in QM Higher Education Winter Institute)
"…We all left the retreat invigorated and so excited to try out new ideas.…"-- Wendy Bass, Pierce College (regarding onsite professional development)
"…The faculty thoroughly enjoyed the sessions and found the content to be very helpful.…"-- Tracie O. Lewis, Ph.D., North Carolina A&T  (regarding a Face-to-Face workshop)