Raising questions. Pursuing answers. Curating and categorizing. That’s how we support the QM system.

A founding principle that continues to drive Quality Matters is the need for QM Standards to reflect current academic research on effective learning. The initial standards and subsequent modifications have been based on the insights of teams of experienced online instructors and instructional designers and on the best practices standards promulgated by accrediting bodies and national and international organizations. In addition, the QM Standards have been examined for consistency with the conclusions of the educational research literature regarding factors that increase learning and engagement and that improve learner retention rates.

QM Research is focused on curating and supporting research studies related to the impact and use of the Quality Matters model. Literature reviews to inform members of the Rubric Committees in their effort to assure that the Rubrics remains current with the research are also an important component of QM Research activities. If you are looking for guidance on conducting QM-focused research or finding studies to support the use of QM, we recommend starting with the resources listed in this section.


qm research library

Search our curated selection of literature bearing a relationship to the QM Standards by either keyword or the QM Standard number. References on teaching competencies can be found in the Online Instructor and Teaching Competencies Literature Review.


research toolkit

Get guidance on developing a research question that will make for a solid study and facilitate attaining information significant to online learning stakeholders.


qm-related research resources

See a curated list of studies and publications related to the primary categories of QM Research.

Need help with your search? Contact QM Research with your questions.


Looking for a recording or miss a session?

See a list of all archived recordings

Have an idea for a Research Webinar? Contact the Research team.

Research Webinars

Join the QM Research Colleagues and other researchers from the QM Community for presentations of research on the impact of quality assurance in online learning and other related topics. The webinars are free and open to QM Members as well as non-members.


August 13, 2020
Remote Realities: CHLOE 5 Survey Results and Latest Thinking from Online Leaders

Presented by Richard Garrett, Eduventures Chief Research Officer, ACT | NRCCUA and Bethany Simunich, Director of Research and Innovation, Quality Matters

Key findings from the fifth installment of the CHLOE survey will be presented. The special installment of the survey was narrowly focused on questions related to key challenges that institutions faced during the pivot to remote instruction in spring of 2020. The presentation includes a conversation with a panel of leaders in online learning to gauge realities for early fall.

Panelists include Jill Buban, Ph.D., Vice President for Digital Strategy and Online Education, Fairfield University (former CAO at Unizin and Chief Research Officer at the Online Learning Consortium); Arletha McSwain, Ph.D., HR Senior Training Specialist-Educational Technology, Title IX Coordinator, and Professor of Education, Bethune-Cookman University and Sasha Thackaberry, Ph.D., Vice Provost for Digital and Continuing Education, Louisiana State University.



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