Hawai'i Pacific University returned as a QM member in November, 2021 with ambitious goals for supporting continuous improvement. Their story illustrates how grant money, support from institutional leadership and a focus on quality can combine to provide quality learning experiences for students.

The COVID-19 pandemic created an unprecedented shift to remote learning. Many instructors dipped their toes into the online waters for the first time — an overwhelming experience. Thankfully, so many individuals with countless years of online experience were ready to help. Including Dr. Steven Crawford, the District Director for the Maricopa Center for Learning and Innovation at Maricopa Community Colleges, who has five tips to help when confronted with emergency remote teaching.

The journey to quality in online learning is one of continuous improvement with many steps along the way. That is why Idaho State University (ISU) developed three separate pathways to help its team meet their quality goals. Find out what the pathways are and the steps involved.

Faculty and staff development play an important role in delivering on your online promise. But is your team retaining the information they learn? North Carolina Central University didn’t think so. That’s why the University turned to game-based learning and gamification to help its team embrace continuous learning.

Many institutions search for ways to engage faculty in their quality assurance efforts. The Christ College of Nursing and Health Sciences gained faculty support for QM through a multifaceted approach, including professional development, course reviews and recognition. In the process, they enriched their faculty and created a win-win situation.

As online learning continues to evolve and mature, so does the need to certify the quality of online offerings. Many institutions such as Bowling Green State University and John Tyler Community College have moved beyond course design certification and turned to Program Certification as a way to showcase the quality of their online programs and resources. Discover if you are ready too.

Online instructors have many roles and responsibilities. Chief among them is understanding the student experience. Ensuring that faculty and staff are prepared to fulfill their many roles while remaining rooted in their commitment to providing quality learning experiences can be a tall order to fill. Learn how Appalachian State University used QM’s Teaching Online Certificate program to support its goals.

As schools explore ways to address increasing competition, many are finding that their commitment to quality not only helps them stand out but also sends them to the head of the class. Hear from QM members about how using QM helped them become highly-ranked in the U.S. News & World Report’s best online programs for 2019.

Meeting QM Standards in an Official or Subscriber-Managed Review results in a course becoming QM-certified. Displaying the QM Certification Mark can offer an institution a competitive edge over other institutions and demonstrates a commitment to quality to various stakeholders — especially students. But how do you know if your organization is ready for an official review? Get some tips in this article.

As online education takes root in countries throughout the world, international institutions are turning their attention to quality. Find out how they are adapting existing quality assurance resources to assist with expected outcomes, student and faculty satisfaction, and more importantly, student success.