Raising questions. Pursuing answers. Curating and categorizing. That’s how we support QM quality assurance.

A founding principle that continues to drive Quality Matters is the need for QM Standards to reflect current academic research on effective learning. The initial standards and subsequent modifications have been based on the insights of teams of experienced online instructors and instructional designers and on the best practices standards promulgated by accrediting bodies and national and international organizations. In addition, the QM Standards have been examined for consistency with the conclusions of the educational research literature regarding factors that increase learning and engagement and that improve learner retention rates.

QM's Department of Innovation & Research is focused on curating and supporting research studies related to the impact and use of the Quality Matters model. Literature reviews to inform members of the Rubric Committees in their effort to assure that the Rubrics remain current with the research are also an important component of QM Innovation & Research activities. If you are looking for guidance on conducting QM-focused research or finding studies to support the use of QM, we recommend starting with the resources listed in this section.


qm research library

Search our curated selection of literature bearing a relationship quality assurance in online learning, as well as the QM Standards, by either keyword or the QM Standard number. 

See instructions for submitting references to the library.


research toolkit

Get guidance on developing a research question that will make for a solid study and facilitate attaining information significant to online learning stakeholders.


qm-related research resources

See a curated list of studies and publications related to the primary categories of QM Research.

Need help with your search? Contact QM Research with your questions.


Looking for a recording or miss a session?

See a list of all archived recordings

Have an idea for a Research Webinar? Contact the Innovation & Research team.

Research Webinars

Join the QM Research Colleagues and other researchers from the QM Community for presentations of research on the impact of quality assurance in online learning and other related topics. The webinars are free and open to QM Members as well as non-members.


May 18, 2023 — 1:00 p.m. to 2:00 p.m. Eastern
Guide to Digital Accessibility

Presented by Dr. Rae Mancilla, Ed.D., Assistant Director of Online Learning for the School of Health and Rehabilitation Sciences at University of Pittsburgh, and Dr. Barbara A. Frey, D.Ed., Assistant Professor, School of Education at Point Park University

This research webinar will feature takeaways from chapters in the new book, Guide to Digital Accessibility: Policies, Practices, and Professional Development. This book was co-edited by Rae Mancilla and Barbara Frey and written by members of the QM Community and is composed of examples of successful implementation of digital accessibility at a variety of QM member post-secondary institutions. Participants will come away with ideas and strategies to make online learning more accessible at their own institutions.

Webinar begins at 1:00 p.m. ET, 12:00 p.m. CT, 11:00 a.m. MT, 10:00 a.m. PT


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