Member Success Stories, Research and More
Looking for a recording or miss a session?
See a list of all archived recordings. If you're a QM Member, you can access video links in MyQM in the Reference Library.
Have an idea for a QM Success Story? Email QM's Registrar for Higher Ed.
QM Success Stories
There is no substitute for experience! Your colleagues who have experience meeting QM's rigorous course design Standards and implementing QM on their campuses can provide you with valuable insights and experience. "QM Success Stories" webinars are presented by your colleagues and fellow members. They will share their experiences on topics like these and more:
- How do I create a plan for implementing QM at my organization?
- What does a course look like that has met QM Standards?
The sessions are scheduled once per month and are FREE for members only! Space is limited to the first 1000 registrants. You can register once and view the webinar with colleagues. The webinars are also live captioned! Can't make it? All QM Success Stories are recorded and available to subscribers approximately two weeks after the session via the Reference Library link located in MyQM.
The Power of a Checklist: Improving Quality Assurance as a Community of Practice
Presented by Clay Ham, Curriculum Team Leader for South Carolina Department of Education
How do checklists work? What makes for an effective checklist? What role can they play in quality assurance? How can checklists improve teamwork and communication? Faculty and IDs can harness the power of checklists to improve the quality of online teaching and course development and the effectiveness of communication and teamwork. Participants will construct a 5-9-item checklist for a quality assurance process and receive feedback from a peer.
Webinar begins at 2:00 p.m. ET, 1:00 p.m. CT, 12:00 p.m. MT, 11:00 a.m. PT
Five Colleges, One Mission: Performance Excellence in Quality Assurance for Online Student Success
Presented by Rudy Lopez, Director of Online Learning at Alamo Colleges District
Alamo Colleges Online has undertaken significant efforts to ensure quality in online course design. This proposal highlights our initiatives over the past four years, including faculty training, course certifications, district policy updates and enhancements, and the implementation of AI technology to enhance efficiency. Attendees will learn about our strategies, the importance of faculty engagement, and the innovative use of AI to scale our quality assurance processes.
Webinar begins at 1:00 p.m. ET, 12:00 p.m. CT, 11:00 a.m. MT, 10:00 a.m. PT
Learning Design and Quality Assurance: A Framework for Collaboration and Innovation
Presented by Tamasa Nelson, Director of Learning Design and Quality Assurance; RoseMary Duran, Teaching and Learning Specialist; Chasteney Pope, Learning Experience Designer; Alejandro Otero, Learning Experience Designer; and Gavin Frome, Learning Experience Designer, from Howard University
Designing high-quality online courses requires intentional planning, alignment, and continuous improvement. At Howard University, the Learning Design and Quality Assurance (LDQA) process offers a collaborative and adaptable framework that promotes best practices while supporting instructor creativity. This webinar will showcase the LDQA process and the strategies that make it effective — from planning and collaboration to quality review and refinement of online courses. Participants will learn how LDQA supports faculty in developing engaging, quality-aligned courses without sacrificing their unique teaching approaches. Real-world examples will highlight how LDQA fosters innovation, maintains quality, and promotes a culture of excellence in online learning.
Webinar begins at 2:00 p.m. ET, 1:00 p.m. CT, 12:00 p.m. MT, 11:00 a.m. PT
Online Learning Webinars
Join QM and special guests for periodic webinars on a variety of topics related to building success with QM, online learning and professional growth.
The webinars are free and open to QM Members as well as non-members.
Nov. 18, 2025 — 2:00 p.m. to 3:00 p.m. Eastern
SB 569 and Beyond: Ensuring Quality in Hybrid and Virtual Learning with QM
Presented by Pam Shaw, Director of K-12 Quality Assurance, and Suzie Scheffler, K-12 Community Engagement Manager, at Quality Matters
Senate Bill 569 opens the door for Texas districts to expand access to hybrid and virtual learning, but it also requires leaders to ensure that every course aligns with the Texas Essential Knowledge and Skills (TEKS) and meets the National Standards for Quality Online Courses (NSQ). How can districts achieve compliance, maintain rigor and support teachers?
This session introduces Quality Matters (QM) and its K-12 Rubric, a tool directly tied to the NSQ Course Standards, that helps districts meet course quality requirements. Participants will also learn how QM’s professional development opportunities — aligned with both the NSQ for Online Courses and the NSQ for Online Teaching — equip educators to design and deliver engaging, TEKS-aligned instruction in virtual and hybrid environments.
Join us to explore how QM can help your district meet SB 569 requirements while building sustainable, high-quality learning options for Texas students.
Webinar begins at 2:00 p.m. ET, 1:00 p.m. CT, 12:00 p.m. MT, 11:00 a.m. PT
Looking for a recording or miss a session?
See a list of all archived recordings.
Have an idea for a Research Webinar? Contact the Research team.
Research Webinars
Join the QM Research Colleagues and other researchers from the QM Community for presentations of research on the impact of quality assurance in online learning and other related topics.
The webinars are free and open to QM Members as well as non-members.
Sept. 30, 2025 — 2:00 p.m. to 3:00 p.m. Eastern
Building Quality from the Ground Up: A Systemic Approach to Online Degree Programs
Presented by Dr. Amy Grincewicz, Director of Instructional Design, Ambassador Crawford College of Business and Entrepreneurship at Kent State University
Move beyond course-by-course approaches to online program development with this research-backed framework for systematic quality. Based on a comprehensive synthesis of current literature and practice, this session explores how the four QM Program Certification pillars — Program Design, Teaching Support, Learner Support, and Learner Success — work together to create transformative learning experiences. Discover evidence-based strategies for building coherent curricula, fostering faculty partnerships, designing inclusive support systems, and cultivating authentic online communities. Whether you're launching new programs or enhancing existing ones, this session provides actionable insights for creating online degree programs that don't just deliver content at a distance but build pathways for learners to grow, connect, and lead.
Webinar begins at 2:00 p.m. ET, 1:00 p.m. CT, 12:00 p.m. MT, 11:00 a.m. PT
