Operational Quality Assurance - Ensuring Quality Across an Organization


Decisions, decisions! How do we make them with quality assurance in mind? Let's learn! This presentation will provide both examples of successful quality-driven operational decisions and the tools to make quality-driven decisions that lead to sustainable and measurable outcomes.

After this session, participants will be able to . . .

  • Describe the necessity of approaching operational challenges from a quality assurance perspective.
  • Identify measurable and sustainable solutions to operational challenges.
  • Engage multiple departments in participants' organizations with a quality mindset.
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Operational Quality Assurance webcast recording (youtube link)