What are the policies and expectations for QM online workshops?

Academic Integrity

Plagiarism, falsification, misrepresentation, or any other kind of academic dishonesty will not be tolerated. Plagiarism includes posting others' ideas as one's own and copying and pasting verbiage from QM materials or lessons without citing the source. All work should be that of the participant. Evidence of plagiarism will result in serious consequences, up to and including being expelled from the workshop and barred from holding QM roles.

Quality Matters encourages collaboration, but if you discuss activities with colleagues, you must still each submit your own original work.

Access to Workshop

Participants will have access to the workshop for seven days after the workshop ends. Once the seven day window has elapsed QM will not re-open the workshop or course so be sure to save/download any resources you want from the site.

Review the "How can I be successful in completing QM professional development?" FAQ page for more information on getting the most out of QM professional development.


Participants who require accommodations should contact their institution's disability services or accessibility office and Quality Matters at least two weeks prior to the start of their session to request an accommodation.

Quality Matters supports the provisions of General Standard 8, Accessibility and Usability, in the QM Rubric. QM strongly supports reasonable accommodation for all participants.

All QM courses are offered in Canvas. Canvas complies with all major international standards in the area of accessibility, including XHTML Strict 1.0. For more information on Canvas and its development, please visit the Canvas Accessibility webpage.

QM's workshops include:

  • ALT tags that contain appropriate information about the graphic or activity
  • Appropriate color combinations that minimize color blindness effects.
  • Appropriate font and font-size combinations to improve readability.
  • Links to descriptions of accommodation features for the learning management system (Canvas) and any additional third party tools, e.g., SoftChalk.
  • Minimal use of bullets and/or charts that may be confusing to participants who use electronic readers.
  • Transcripts for audio clips.
  • Transcripts or closed-captions for videos.

The above features demonstrate QM's understanding of the importance of providing a learning environment that supports all participants.

A list of officially supported screen reader/browser configurations is maintained by Canvas. Participants who experience issues using a screen reader with Canvas should first verify they are using a supported configuration. Participants who are not using a supported configuration, or who experience issues even when using a supported configuration, are encouraged to try a different configuration or contact their institution’s office of accessibility and/or the vendor of the screen reader product they are using for support.

Disclaimer: Meeting QM's accessibility Standards does not guarantee or imply that specific country/federal/state/local accessibility requirements are met. Please consult with an accessibility specialist at your institution to ensure that accessibility regulations are met.



Workshop participants are expected to:

  • Post any questions or concerns about the content and/or requirements to the Muddiest Point Forum so everyone has access to the information.
  • Send requests of a more personal nature directly to the Facilitator.
  • Request a real-time conversation with the Facilitator if you have questions regarding the feedback you received on an assignment or activity. 
  • Use the Help link in Canvas to get technical help. QM Facilitators are not expected to resolve technical issues.

Facilitator Feedback

Workshop Facilitators are expected to:

  • Make every effort to communicate frequently with participants through announcements and other forum posts.
  • Reply to posts and provide feedback on assignments within 24-48 hours after the due date. Participants who work ahead should be aware that Facilitators are grading according to the schedule and may have to wait longer so the Facilitator can concentrate on the current work that is due.
  • Post an announcement if they will be unavailable for more than one day.
  • Answer Muddiest Point Forum questions within 24 hours.


Quality Matters does not offer letter grades. Participants either successfully complete or do not successfully complete a workshop. To successfully complete a workshop, you must successfully complete all activities in the workshop. Participants who successfully complete a workshop and complete the evaluation will have access to a Certificate of Completion.

Participants who wait until the last day or two of the workshop to submit a majority of the workshop assignments run the risk of not being successful in the workshop. Any work submitted in this time frame will be provided with feedback from the Facilitator, but no revisions will be provided. If activities required for successful completion of the workshop must be revised, you will not be marked "Complete" for the workshop and will have to re-register for the workshop. Another registration fee will be charged.

Facilitators will inform you of your completion status by email at the end of the workshop.


To be successful in this workshop/course, you must successfully complete the required assignments at a Met or Not Met level based on QM’s 85% standard. QM Facilitators do not use a point tally to determine whether or not a participant has been successful.

Some assignments or assessments are reported in points (quizzes, for example), but the final determination is whether the points indicate Met or Not Met. The information for how many points are needed to earn a Met rating is given in the instructions for individual assignments and quizzes.

You can use the Grades features to keep track of your progress. The link to your grades is in the main navigation menu.

You can also use the “Schedule and Checklist” found in Module 1 as a to-do list and to track your progress.

And, of course, if you have any questions about your progress in your course or workshop, please contact your Facilitator.

See also Late Work and Revisions.

Late Work

Late work is any initial work that is submitted after the end date of the workshop. Adequate time is allotted in the workshop schedule for all work to be completed within the time frame of the workshop start and end dates. Following the provided schedule is the best way to ensure you do not have late work. Late work is not accepted and Facilitators provide extensions at their sole discretion. Do not wait until the last minute to get started and then request an extension.

See also Completion and Revisions.


Netiquette, or Internet etiquette, are guidelines for maintaining civilized, professional, and effective communication in the online environment and email exchanges. Facilitators and participants will demonstrate appropriate netiquette when interacting with each other. Written communication will be conducted using standard business English. Here are some basic guidelines:

  • Keep your questions and comments relevant to the discussion topic. If another participant posts a comment or question that is off topic, do not reply. The Facilitator will reply in private to the participant.
  • Treat the other participants in the forum in a polite and respectful manner.
  • Model the same standards of behavior online you would follow in a face-to-face discussion.
  • Do not use ALL CAPS when posting as this is considered "shouting."
  • Do not "flame" others in forums. Flaming is the "act of responding in a highly critical, sarcastic, or ridiculing manner."

Quality Matters reserves the right to remove posts that are not collegial or constructive in nature and/or do not meet netiquette guidelines. Participants who do not exhibit collegial communication will not be allowed to complete the workshop.


Participants who actively participate in the workshop throughout the entire workshop get the most out of the experience. Therefore, workshop participants are expected to:

  • Log in to the workshop at least 3-5 times per week.
  • Read all required materials (unless indicated otherwise, all materials are required).
  • Complete all required activities (unless indicated otherwise, all activities are required).
  • Follow the posted discussion rubric.
  • Reply to at least one other participant in each of the required forums (unless indicated otherwise, replying to at least one other participant is required in all forums).
  • Revisit the forums until the end date of the workshop to read new posts and answer any questions asked of you.


If a revision is required, participants have 48 hours to return the revised assignment to the Facilitator for re-evaluation. The 48 hour time frame does not mean your submission has to be submitted exactly within 48 hours. Facilitators typically allow participants until midnight their local time. All revisions should be submitted through Canvas forums, quizzes or the assignment submission page, not via email.

See also Completion and Late Work.

Time Commitment

QM expects participants to invest a significant amount of time in completing their course/workshop. Each assignment and module in the course/workshop includes an estimate of the time it will take to complete. These estimates are intended to give participants an idea of approximately how long an assignment will take so they can budget their time accordingly. All assignments may be completed in multiple sittings. For example, if the estimated time for an assignment is three hours, you can split these hours up in any way that works for your schedule.

The times included for each assignment and module are estimates only and will vary based on each participant’s experience with QM, the QM learning management system, etc. The syllabus indicates the approximate amount of time per week participants should expect to spend on the course/workshop based on the times estimated in each assignment; consider this the minimum amount of time you should expect to spend and if revisions are needed the time will increase as that time is not included in the estimate.