Impact of QM Professional Development and Course Certification on Teaching Performance and Student Success


This session reports the professional development opportunities for Quality Assurance (QA) across a 23-campus system and the impact of Quality Matters (QM) training and course certification on online teaching outcomes at California State University. Quantitative and qualitative data gathered as part of the Student Quality Assurance Impact Research (SQuAIR) project at the system level are used to triangulate the relationship to student outcomes and satisfaction.

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Names of Co-Presenters
Jianjun Wang
Sinjini Mitra
Mary Bennett