The ROI of QM

Description

In this session, we will show how we demonstrate to leadership that Quality Matters does matter. Implementation of QM provides institutions with a systematic approach to avoid negative ROI through compliance – reducing rework and poor learner experience. We will share the story we tell and the methods we use to support our requests for continued QM funding.

Presenter First Name:
Karen
Presenter Last Name:
Mattison
Presenter Email:
Karen.Mattison@capella.edu