Higher Education Program

Higher Education Program

About the Program

The Quality Matters (QM) Program is a nationally recognized, faculty-centered, peer review process designed to certify the quality of online courses and online components. Colleges and universities across and beyond the U.S. use the tools in developing, maintaining and reviewing their online courses and in training their faculty. Learn More.

The Quality Matters Rubric has become the most widely used set of standards for the design of online and blended courses at the college level. Today, more than 700 colleges and universities subscribe to the non-profit Quality Matters Program.

The QM Process for continuous improvement is the framework for quality assurance efforts in online learning and provides effective professional development for faculty making the transition into distance education.

Frequently Asked Questions for the Fifth Edition, 2014 Rubric 

When will the new 2014 Rubric be released? 

The new Higher Education Rubric will be released August 1, 2014. It will be called the Fifth Edition, 2014.

Will I need to retake the professional development workshop or certification course I am taking now? 

No, an online Rubric Update will be available for free to the QM community explaining the differences between the 2011-13 Rubric and the Fifth Edition, 2014. Registration is required for the Rubric Update, and information will be widely communicated to the QM community.

Do I have to take the Rubric Update? 

If you hold a role with Quality Matters, including Peer Reviewer, Master Reviewer, or Certified Facilitator, you will have to complete the Rubric Update by November 30, 2014 to maintain your role. If you have taken other professional development with QM or use the QM Rubric, it is strongly recommended that you complete the Rubric Update to stay current.

If I take the Applying the QM Rubric workshop in June or July, which version of the QM Rubric will be used? 

The 2011-13 Rubric will be used for all QM professional development until August 1, 2014, when all materials will switch over to the new edition. 

I want to have my course reviewed using the 2011-13 Rubric. When does my review need to begin to use this version? 

Any course review application submitted before the release of the Fifth Edition, 2014 Rubric (August 1, 2014) will use the previous Rubric (2011-13 edition). If you wish to use the 2014 edition of the Rubric, you will need to submit a ticket to delete the old application and then submit a new application on or after August 1, 2014. Reviews started on or after August 1, 2014 will use the Fifth Edition, 2014.

Will the courses we've had certified on the 2011-2013 Rubric still be eligible to carry the certification mark or do they need to be re-certifiied on the new Rubric?

Courses that are certified with the 2011-13 edition of the Rubric will retain the QM certification mark until expiry five years after the date of issue. 

We plan to start a number of course reviews in May and June of 2014.  Will we need to have all reviews completed and amendments submitted before August 1?

Once your review begins, you will have the usual time frame to complete reviews and submit changes during the amendment period. The review period may overlap with the release of the Fifth Edition of the Rubric; however, the review will not be affected by the new Rubric's release. 

When will the Fifth Edition, 2014 Rubric Workbooks be ready to purchase?

Orders placed on or after August 1, 2014 will receive the Fifth Edition, 2014 of the Rubric Workbook. 

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